Policies, Terms & Conditions, Disclosures

I believe in transparency, so here's exactly how this website generates income and what you need to know before you buy anything I recommend.

1. Licensed Product Sales (Roadmap Rebellion)

I'm an independent licensee of Roadmap Rebellion, created by Changing Courses 11, LLC (Zach and Hannah Pippens). This is different from typical affiliate relationships.

What this means:

• I paid a license fee upfront for the right to sell this product
• As a licensed seller, I have a direct financial interest in Roadmap Rebellion sales
• This interest is substantially greater than typical affiliate commissions
• Product pricing is set by the licensor - I cannot discount or negotiate prices
• The creators receive revenue through license fees, not from individual customer purchases
• I'm not an employee, partner, or representative of Changing Courses 11, LLC
• I'm running my own independent business under a licensing agreement

Customer service structure:

• Your primary support: Me (Trina/Katrina Daniels) - I handle general questions, refunds, and customer service
• Technical support: Changing Courses 11, LLC handles platform issues, login problems, and course content technical issues
• License questions: Direct these to Changing Courses 11, LLC

My financial interest: As a licensee, my financial stake in Roadmap Rebellion sales is significantly higher than what I earn through typical affiliate partnerships. I'm required to disclose this material connection. However, I only promote Roadmap Rebellion because I genuinely believe it delivers value and would recommend it regardless of compensation. Pricing is controlled by the licensor and is non-negotiable.

2. Affiliate Partnerships (Various Tools & Resources)

I'm an affiliate for various business tools, software, courses, and resources I recommend.

What this means:

• You pay the exact same price whether you use my link or not
• The company shares a small percentage of their sale with me as a referral commission
• I maintain full editorial control - nobody pays me to recommend their product
• I only promote things I actually use or have thoroughly vetted

Categories I promote as an affiliate:

• Email marketing platforms and business software
• Course creation and website tools
• Design and productivity software
• Educational programs and business courses
• Other tools I personally use and trust

My promise: I'm selective about what I promote. High commission doesn't override quality. If something pays well but doesn't meet quality standards, I won't recommend it.

3. Amazon Associates Program

Required disclosure: "As an Amazon Associate I earn from qualifying purchases."

What this means:

• When you buy something on Amazon through my links, I earn a small commission
• You pay the exact same price - Amazon just shares a tiny percentage with me
• I link to Amazon for convenience, not because they pay the best (they don't)
• Prices and availability can change without notice - always verify on Amazon before buying

I won't recommend something just because it pays well. Every product or service I suggest:

✓ I've personally used, currently use, or thoroughly researched
✓ Aligns with my values of honest, practical business advice
✓ Provides real value - no fluff, no empty promises
✓ Is something I'd recommend even without earning compensation
✓ I'd confidently suggest to a close friend or family member

You should know:

• All opinions are my honest thoughts based on my experience
• You're never obligated to purchase anything
• You can always email me with questions about any recommendation
• Prices and product features can change without notice
• I'm not responsible for changes to products after I review them
• Do your own research before making purchase decisions

Let's be brutally honest about business success:

For Roadmap Rebellion (or any business education):

• Your results depend entirely on YOU - your effort, commitment, and circumstances
• Education is mandatory - you actually have to do the work
• Most people who buy courses don't finish them (sad but true)
• Business success requires time, dedication, and often favorable market conditions
• No earnings, income, or specific outcomes are guaranteed
• Past results don't predict your future results

For tools and software I recommend:

• They work for ME in MY business - your mileage may vary
• Implementation matters more than the tool itself
• The best tool in the world won't fix a bad strategy
• You still have to put in the work

My own experiences and results represent my individual journey and are NOT guarantees of your results. They're provided to illustrate possibilities, not to promise specific outcomes.

The hard truth: Building a business is difficult. It requires sustained effort. There are no shortcuts. Your success is your responsibility, not mine.

From time to time, I may publish sponsored content, paid partnerships, or branded collaborations. All sponsored content will be clearly disclosed and marked as such at the beginning of the post or content piece.

This disclosure complies with:

• Federal Trade Commission (FTC) 16 CFR Part 255: "Guides Concerning the Use of Endorsements and Testimonials in Advertising"
• Amazon Associates Program Operating Agreement
• General affiliate marketing legal requirements and best practices

Material connections disclosed:

1. Licensed Product: Direct financial interest in Roadmap Rebellion sales (substantially greater than affiliate commissions)
2. Affiliate Programs: Commission-based relationships with various companies
3. Amazon Associates: Commission from qualifying Amazon purchases
4. Free Products: Occasionally receive products for review (always disclosed when applicable)
5. Sponsored Content: Paid partnerships and collaborations (always clearly marked)

If you ever want to know why I recommend something, have questions about a specific product, or want clarification on any business relationship, just email me at trinadaniels@gmail.com or call:  (833) 976-8448.

I'm always happy to explain my reasoning - commission or no commission.

Last Updated: October 10, 2025

Effective Date: October 10, 2025

Welcome to trinadaniels.com. By using this website, you agree to these terms. If you don't agree, please don't use the site.

• Business Name: Trina Daniels / trinadaniels.com
• Legal Name: Katrina Daniels
• Contact: 615-946-9190 | trinadaniels@gmail.com

By using this website, you agree that:

1. Use at Your Own Risk: The information here is for educational and informational purposes. I'm not your lawyer, accountant, doctor, or therapist. Consult professionals for advice specific to your situation.
2. No Guarantees: I strive for accuracy, but information may become outdated. Business conditions change. Market dynamics shift. I'm not responsible if something I recommended last year doesn't work the same way today.
3. Your Responsibility: You're responsible for your own business decisions. If you implement something I suggest and it doesn't work out, that's on you. Do your own research. Think critically. Don't blindly follow anyone's advice (including mine).
4. Intellectual Property: All content on this site is mine unless otherwise noted. Don't steal my stuff. You can share it (with proper credit and links back), but you can't copy entire articles, courses, or products and pass them off as your own.
5. Third-Party Links: I link to other websites and resources. I'm not responsible for what those sites say or do. They have their own terms and policies.
6. Comments & Contributions: If you leave comments or contribute content, you're giving me permission to use it. Don't post anything illegal, offensive, or spam. I reserve the right to delete content that violates common decency.

What I Offer:

• Content operations consulting
• Ghostwriting services
• Licensed business education products (Roadmap Rebellion)
• Digital products
• Free educational content

Payment & Billing:

• Payment required before services begin
• Prices subject to change (current customers locked in at their rate)
• No refunds for completed work
• See separate Refund Policy for product-specific terms

Project Terms:

• Scope agreed upon in writing before work begins
• Changes to scope may result in additional fees
• You're responsible for providing timely feedback and materials
• Delays on your end may extend timelines

My writing process combines AI-assisted technology with professional human expertise:

How I Work:

• I use advanced AI tools and custom prompts to enhance efficiency and generate initial content drafts
• All AI-generated content undergoes comprehensive human editing, proofreading, and refinement
• Every piece includes my professional expertise, industry knowledge, and strategic insight
• Rigorous quality control and assurance processes ensure all deliverables meet professional standards
• Final content reflects your voice, your message, and your brand with human creativity and judgment

What This Means for You:

• You receive high-quality, professionally crafted content that combines technological efficiency with human expertise
• You retain full rights to all final work product
• The use of AI tools does not affect ownership, quality, or your intellectual property rights
• All content is thoroughly reviewed for accuracy, tone, and effectiveness before delivery

Quality Assurance:

• Multiple rounds of human review and editing
• Brand voice and messaging consistency checks
• Grammar, style, and readability optimization
• Strategic content alignment with your goals

This approach allows me to deliver excellent content efficiently while maintaining the quality, creativity, and strategic thinking that only human expertise can provide.

See my separate Privacy Policy for details on how I handle your information.

Key points:

• I don't sell your data
• I use email responsibly (you can unsubscribe anytime)
• I use standard analytics to improve the website
• Your payment info is processed securely through third parties

I'm not liable for:

• Business decisions you make based on my advice or content
• Technical issues with third-party platforms or tools
• Market changes that affect your results or business
• Lost profits, opportunities, or revenue
• Indirect, consequential, or incidental damages

Maximum liability: Limited to the amount you paid me for services or products.

• I respect your privacy and business confidentiality
• I may use anonymized examples in my content or teaching
• Client information is never shared without explicit permission
• Your business details remain confidential

Either of us can end our working relationship with written notice. You're responsible for payment for work already completed.

If there's a problem:

1. Email me first - let's talk like adults
2. Most issues can be resolved through honest conversation
3. If we can't work it out, disputes will be handled through binding arbitration in Murfreesboro, Tennessee under American Arbitration Association rules
4. Both parties waive the right to a jury trial
5. Both parties waive the right to participate in class action lawsuits

I may update these terms occasionally. Continued use of the website means you accept the changes. Major changes will be announced. Check back periodically.

• These terms are governed by Tennessee law
• If any provision is found invalid, the rest still applies
• My failure to enforce a right doesn't waive that right
• These terms constitute the entire agreement regarding website use

Questions about these terms? trinadaniels@gmail.com or call 615-946-9190.

Last Updated: October 10, 2025

Effective Date: October 10, 2025

Your privacy matters. Here's exactly what information I collect, why I need it, and how I protect it. No legal jargon - just the truth.

When you visit the website:

• Pages you visit and time spent
• General location (city/region level only)
• Device and browser type
• How you found the site (Google, social media, etc.)
• IP address (for security and spam prevention)

When you contact me or subscribe:

• Name and email address
• Any information you choose to share in messages
• Communication history between us

When you work with me:

• Business details relevant to our project
• Payment information (processed securely through third parties - I never see your full credit card number)
• Project files, feedback, and deliverables
• Results from our work together (only shared with your permission)

Cookies & Tracking:

• Essential cookies for website functionality
• Analytics cookies to understand how people use the site
• Affiliate tracking cookies (when you click affiliate links)
• You can disable cookies in your browser, but some features may not work

Here's what I do with your data:

• Provide services you've requested or purchased
• Send you content you've opted into (newsletters, product updates)
• Improve the website and user experience
• Respond to your questions and comments
• Analyze which content is helpful (and which isn't)
• Create anonymized examples (never personally identifiable)
• Comply with legal requirements
• Prevent spam and abuse

What I DON'T do with your data:

• Sell it to anyone (ever)
• Share it without permission
• Use it for purposes you haven't agreed to
• Spam you with irrelevant content

Third-party services I use:

• Email providers (ConvertKit, Mailchimp, or similar) for newsletters and course delivery
• Payment processors (Stripe, PayPal) for secure transactions
• Website hosting for storing website files and data
• Analytics tools (Google Analytics or similar) for understanding website traffic
• Affiliate networks for tracking referral commissions
• Cloud storage (Google Drive or similar) for project files

All third-party providers:

• Are required to protect your information
• Can only use data for specified purposes
• Meet industry-standard security requirements
• Have their own privacy policies you can review

When I'm legally required:

• To comply with valid legal processes (subpoenas, court orders)
• To protect my rights or safety
• To prevent fraud or abuse

I will NEVER:

• Sell your email list
• Share your information with random marketers
• Give away your data for profit

You have the right to:

✓ Access your data - Ask me what information I have about you
✓ Correct your data - Update inaccurate information
✓ Delete your data - Request removal from my systems (some records may be retained for legal/financial purposes)
✓ Unsubscribe - Stop receiving emails anytime (unsubscribe link in every email)
✓ Object to processing - Tell me if you don't want me to use your data for specific purposes
✓ Data portability - Get a copy of your data in a usable format

To exercise these rights: Email [your email] with your request.

How I protect your information:

• Secure socket layer (SSL) encryption on the website
• Payment data handled by PCI-compliant processors
• Regular security updates and backups
• Limited access to personal data
• Secure passwords and authentication

But here's the reality: No system is 100% secure. I do my best to protect your data, but I can't guarantee absolute security. Use strong passwords. Be careful what you share online.

How long I keep your information:

• Email subscribers: Until you unsubscribe
• Customers: 7 years for financial/tax records (as required by law)
• Website analytics: Typically 26 months
• Project files: As long as needed for the project, plus reasonable retention for portfolio use (anonymized)
• General inquiries: As long as needed to respond, then deleted

This website is not intended for children under 13. I don't knowingly collect information from children. If you're a parent and believe I've collected data from your child, contact me immediately.

I'm based in the United States (Tennessee). If you're accessing this site from outside the U.S., your information may be transferred to and processed in the U.S. By using this site, you consent to this transfer.

For EU visitors: I respect GDPR requirements and your rights under EU law. Contact me to exercise your GDPR rights.

I may update this privacy policy occasionally. Major changes will be announced on the website or via email. Continued use of the site means you accept the updated policy.

Check the "Last Updated" date to see when changes were made.

Questions or concerns about privacy?

Email: trinadaniels@gmail.com
Phone: 615-946-9190
Website: trinadaniels.com

Last Updated: October 10, 2025

Fair Refunds for Everyone

Effective Date: October 10, 2025

I want you to be happy with your purchase. Here's exactly how refunds work for different products and services.

10-Day Money-Back Guarantee

If you purchase Roadmap Rebellion through my site, here's the refund policy:

What qualifies for a refund:

• Course doesn't match the sales page description
• Technical issues prevent access (that we can't resolve)
• You're genuinely unsatisfied with the content quality
• You request within 10 days of purchase

What doesn't qualify:

• You changed your mind after completing significant portions of the course
• You didn't implement the strategies taught
• You expected different results than what was clearly described
• You decided you don't want to do the work required

Customer service for Roadmap Rebellion:

• Primary Support: Since you purchased from me (the licensee), I am your primary customer service contact for general questions and refund requests
• Technical Support: Platform issues, login problems, and course content technical issues are handled by Changing Courses 11, LLC (the creators)

Refund process:

1. Email me at [your email] with "Refund Request - Roadmap Rebellion" in the subject line
2. Include your purchase details and reason for refund
3. I'll respond within 2 business days
4. If approved, refunds processed within 5-7 business days
5. Access to course will be revoked upon refund processing

Content Operations Consulting:

• Cancel anytime with 30 days written notice
• No refund for work already completed
• Unused hours in the final billing period will be prorated

Ghostwriting & Content Services:

Custom writing projects:

• Payments are milestone-based (typically 50% upfront, 50% on completion)
• First payment non-refundable once work begins
• Unlimited revisions included within the original scope of work until you're satisfied with the content quality
• Revisions mean refining and improving the existing work - not changing the fundamental scope, topic, or direction of the project
• Revisions include adjustments to tone, style, structure, messaging, and content improvements
• If you request changes that expand the scope beyond our original agreement, additional fees may apply
• No refunds after final manuscript is delivered and you've approved it
• Quality control and assurance processes are built into every project

Project-Based Consulting:

• 50% refund if I fail to deliver agreed-upon work as specified in our contract
• No refund for completed work you're unsatisfied with (we'll work to make it right first through revisions)
• Disputes handled case-by-case with good faith effort to find a solution

Deposits:

• Non-refundable once work has begun
• Refundable if I can't start the project for some reason

Rush fees and expedited services: Non-refundable in all cases.

If I offer digital products (templates, guides, toolkits, etc.), refund terms will be clearly stated on the product sales page. Generally:

• Refund window (if offered) will be specified on the product page
• No refunds after downloading or accessing digital files
• Technical issues will be resolved rather than refunded when possible

Products I promote as an affiliate:

• I cannot process refunds for these - I don't handle the money
• Each product has its own refund policy
• Contact the company directly for refunds
• I'm happy to help facilitate communication if needed
• Always check refund terms before purchasing

Items purchased through my Amazon affiliate links:

• Follow Amazon's standard return policy
• I cannot process Amazon returns
• Returns handled directly through your Amazon account
• I don't have access to your purchase information

Step-by-step process:

1. Email me at [your email] 
   • Subject line: "Refund Request - [Product/Service Name]"
   • Include: Purchase date, payment method, reason for refund

1. I'll respond within 2 business days 
   • We may schedule a call to understand the issue
   • I'll ask clarifying questions if needed
   • Sometimes issues can be resolved without a refund

1. If approved, refunds processed within 5-7 business days
2. Refund issued to original payment method 
   • PayPal: 3-5 business days
   • Credit card: 5-10 business days (depends on your bank)
   • You'll receive email confirmation when processed

In some cases, partial refunds may be offered:

• If you've consumed part of a product or service
• If work was partially completed
• If only certain elements were unsatisfactory
• As a goodwill gesture to resolve disputes fairly

I cannot offer refunds for:

• Completed services you later decide you didn't want
• Products you didn't use because you changed your business direction
• Purchases outside the stated refund window
• Services rendered in full per the contract
• Change of mind after full delivery and acceptance

If there's a problem:

• Email me first - let's talk
• I'm reasonable and want to make things right
• Most issues can be resolved through honest conversation
• If we can't reach an agreement, we'll follow the dispute resolution process in the Terms of Service

My commitment: I stand behind my work. If something genuinely didn't deliver what was promised, I'll make it right - whether that's a refund, revision, or alternative solution.

Please don't file a chargeback without contacting me first. Chargebacks:

• Hurt small businesses
• Create unnecessary fees and complications
• Can usually be avoided through direct communication
• May result in legal action if fraudulent

If you have an issue: Email me first. I'm a human being running a small business. Let's work it out.

Not sure if you qualify? Email me: trinadaniels@gmail.com or call 615-946-9190

I'm reasonable and want you to be happy. When in doubt, just ask.

Last Updated: October 10, 2025

Let's Be Clear About Expectations

Effective Date: October 10, 2025

I provide business advice, educational content, consulting services, and product recommendations based on my experience and knowledge. Here's what you need to know before acting on anything I say.

Business success is unpredictable.

• Your results depend on many factors completely outside my control
• Market conditions change
• Your effort and implementation matter more than any advice
• What works for me may not work for you
• I can't guarantee specific outcomes, income levels, or business results
• Past performance (mine or anyone else's) doesn't predict future results

If someone promises guaranteed results in business, they're lying.

Everything on this website is for educational and informational purposes.

This means:

• This is NOT financial advice (I'm not your financial advisor)
• This is NOT legal advice (I'm not your attorney)
• This is NOT tax advice (I'm not your accountant)
• This is NOT medical or mental health advice (I'm not your therapist)
• This is NOT individualized business consulting (unless you've hired me for that)

Consult appropriate professionals before making major decisions about finances, legal matters, taxes, health, or business strategy.

I AM:

• A business professional with experience in content operations and strategy
• Someone who's been in the trenches and learned through real experience
• A licensed seller of Roadmap Rebellion
• An affiliate for various business tools and resources
• Opinionated and direct about what I've seen work (and not work)

I AM NOT:

• A lawyer, accountant, financial planner, doctor, or therapist
• A fortune teller who can predict your specific outcomes
• Responsible for your business decisions
• Claiming to have all the answers
• Guaranteeing that what worked for me will work for you

I'm not responsible for other people's websites or content.

• I link to external resources for your convenience
• Those sites have their own terms, policies, and content
• I don't control what they say or do
• They may change or disappear without notice
• External content may not reflect my current views or recommendations

Use linked resources at your own discretion.

For Roadmap Rebellion (and any products I sell):

• Results vary dramatically by individual
• Success requires consistent effort and implementation
• Education is mandatory - you must actually do the work
• No income or specific business outcomes are guaranteed
• Market conditions and your circumstances affect results
• Most people who buy courses don't finish them (sad reality)

For affiliate products I recommend:

• I may earn a commission from your purchase
• The company controls the product, features, and pricing
• Products can change without notice
• Results depend on how YOU use the tool or service
• The best tool won't fix a bad strategy

For consulting services:

• I provide recommendations based on my expertise and analysis
• Implementation is your responsibility
• Results depend on factors beyond my control
• No specific outcomes guaranteed

When I share my own experiences and results:

• These represent my individual journey
• They are NOT typical results
• They are NOT guarantees of your results
• They're provided to illustrate possibilities, not promises
• Multiple factors contributed to my outcomes

The boring truth: Most people get mediocre results. Exceptional results require exceptional effort. Your mileage will vary.

I strive for accuracy, but:

• Information may become outdated as markets and industries evolve
• Tools, platforms, and best practices change over time
• Prices and features of recommended products can change
• Errors may occur despite best efforts
• Information provided "as is" without warranty

Always verify critical information directly with official sources before making decisions.

For content creation and ghostwriting services:

• I use AI tools to enhance efficiency and productivity
• All AI-generated content receives comprehensive human review, editing, and refinement
• Quality control and assurance processes ensure professional standards
• Final deliverables represent professional quality with human expertise, creativity, and strategic oversight
• The use of AI tools does not diminish the quality, ownership, or intellectual property rights of your content

Quality Assurance Standards:

• Multiple rounds of human editing and review
• Strategic alignment with your goals and brand
• Professional-grade accuracy and effectiveness
• Human creativity and judgment in all final work

I'm not liable for:

• Business decisions you make based on my content or advice
• Financial losses from implementing strategies I discuss
• Technical issues with third-party platforms or tools I recommend
• Market changes that affect your results or business
• Lost profits, opportunities, or revenue
• Missed opportunities or delayed launches
• Indirect, consequential, incidental, or punitive damages
• Outcomes affected by factors outside my control

Maximum liability: Limited to the amount you actually paid me for products or services (if any).

To be extra clear: If you read my content for free, I'm not liable for anything that happens as a result. If you purchased something from me, my maximum liability is what you paid.

You are responsible for:

✓ Your own due diligence and research
✓ Verifying information before acting on it
✓ Consulting professionals for specific situations
✓ Your business decisions and their outcomes
✓ Understanding your unique circumstances
✓ Implementing advice appropriately for your situation
✓ Accepting the risks inherent in business

Don't blindly follow anyone's advice (including mine). Think critically. Do your research. Make informed decisions.

Things change. Deal with it.

• Companies change their products, pricing, and features
• Platforms update and sometimes break things
• Best practices evolve as industries mature
• What worked last year may not work this year
• I'm not responsible for changes made by third parties

Always check current information before making purchases or business decisions.

I have financial relationships with some companies I mention.

• Full details in my Affiliate Disclosure
• This may create bias (I'm human)
• I only recommend what I genuinely believe in
• Your purchases may result in compensation to me

Consider my financial interests when evaluating my recommendations.

Nothing on this website creates an attorney-client, accountant-client, doctor-patient, or any other professional relationship. Viewing content or contacting me doesn't establish a professional services relationship unless we've specifically agreed to that in writing.

As stated in the Terms of Service, disputes are resolved through binding arbitration in Murfreesboro, Tennessee. You waive the right to jury trial and class action participation by using this site.

Questions about this disclaimer?

Email: [your email]
Phone: 615-946-9190
Website: trinadaniels.com

But remember: Asking me a question doesn't make me your attorney, accountant, or advisor. It just makes me someone answering a question.

Last Updated: October 10, 2025

BOTTOM LINE: Use this website and its content at your own risk. I'm sharing what I know and what's worked for me, but I'm not guaranteeing anything will work for you. Do your homework. Consult professionals. Take responsibility for your own decisions. Welcome to entrepreneurship - nothing is guaranteed.